Intermedia CEO speaks to GoodFirms

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Intermedia’s CEO Santiago Carliski Unveils the Insights of the Company: GoodFirms

Intermedia, founded in 2012 and headquartered in Tandil, Buenos Aires Province, is an Argentine company that provides high-quality software development services while adding value at every step of the way.

The company is dedicated to continuous improvement from various perspectives by providing technological innovations and emphasizing the human aspect.

The organization has built a strong portfolio of software solutions in the last nine years, collaborating with global startups and corporations and the most important Argentine firms.

Intermedia was founded in April 2012, while Santiago Carliski and Maxiliano Cassola studied systems engineering at the “Centro de la Provincia de Buenos Aires” University in Tandil.

Over the next four years, the company began developing mobile applications for various clients for hybrid platforms and iOS systems.

In 2015, Cablevisión, Argentina’s most prominent media cable company, asked Intermedia to develop “Project Audio TV,” a project that established the company in the App developer market. “Project Audio TV” was a massive success for Intermedia because it challenged local engineers and defied current mobile platforms by utilizing backend and frontend infrastructure for various mobile devices such as Android and iOS and UX-UI.

Guillermo Pomeranz and Brenda Mana Pastrian joined Intermedia as partners in 2016, but the latter left to relocate to the United States a few months later. Guillermo, the current commercial director, took direct control of the finances and administration department from that point forward.

During 2017, the company thrived and was hired to develop various projects across the Americas. The main KPLs more than doubled over the next two years, and our clients began to recognize the high quality of our services.

The GoodFirms team interviewed Santiago Carliski, the CEO of Intermedia, to know the company’s whereabouts. Santiago started the interview by mentioning meeting our staff and clients’ needs and standards. We relocated to a larger and more comfortable space in 2020. We continued to expand rapidly, and in 2021, Intermedia received ISO 9001:2015 certification, confirming our continuous improvement and consolidating a dynamic and robust business structure that enables us to meet the challenges posed by each new task and the cultural diversity of the latitudes we work with.

When it comes to the company’s business model, Santiago is upbeat. “Every year, there are a lot of new websites that announce the launch of new digital agencies or related companies,” he says. The trick here is that many of them are simply landing pages with people who hire global freelancers to meet the needs of their clients. The problem with this approach is that it is impossible to ensure quality because freelancers change regularly. One of the reasons our company’s business model is an in-house team is this. We care about people and our clients, so we need to ensure that we have the right person for the right project.

As a result, we can assure our shoppers that the team is trustworthy and capable of exceeding their expectations. Software development is also a social science; if people are uncomfortable, they will not be as productive as they should be, so we take human relations very seriously.

Santiago goes on to describe the services provided by the Intermedia team. He claims that we create mobile and web apps with the most widely used technologies. We use our experience in Agile Methodologies, cross-industry knowledge, and UX/UI tactics to help businesses succeed with their digital strategy.

Mobile applications, aided by the introduction of the iPhone, have emerged as one of the most important areas of software development. The use of mobile apps increases daily, indicating that mobile will be with us for a long time. Unsurprisingly, mobile software development is changing the business landscape in this global context, with mobile app development becoming a new standard and fundamental requirement for successful businesses. 

From startups to large enterprises, all businesses have recognized the need to create innovative and feature-rich apps for their customers and have begun to seek out mobile software development firms to assist them in their innovation and digital transformation journey.

Our engineers and development team at Intermedia are constantly researching new technologies, platforms, and tools to provide clients with quick results through software solutions. We’ve developed innovative mobile applications and user interfaces for a diverse range of clients in various industries over the years.

We have extensive experience with native (iOS and Android) and hybrid (Xamarin, Ionic, Angular, React Native, and Flutter) technologies. Our expertise and adaptability enable us to manage projects of varying sizes and complexities. This allows us to assist our clients by developing engaging mobile experiences, utilizing responsive design methods, and designing consistent look-and-feel and user experiences across various mobile platforms.

Thus, backed by a group of expert mobile app developers, GoodFirms has ranked Intermedia as one of the top mobile app development companies in Bueno Aires at GoodFirms.

In conclusion, Santiago mentions that we offer highly personalized service to our clients as a boutique. We offer highly customized services not only to startups but also to large corporations. We provide all of the resources necessary for the client to contact us; there is always a team on hand to speak with the client. This is critical when hiring a new software company. If you can only interact through a ticketing system or formal emails, you won’t be able to get the most out of the other party. Another indication is that the company’s three partners are available to talk with and work with clients.

He also mentions that we are ISO 9001 certified, which means we must track customer satisfaction. This allows us to state that the customer satisfaction rate is greater than 95%. The customer satisfaction rate is measured through periodic surveys and phone calls with our customers, so it is not an opinion. We use NPS surveys as well as other types of questions.

Agile methodologies techniques are used to elicit requirements. We hold all necessary meetings to ensure that we understand exactly what our clients require and desire. This section is critical for ensuring that all stakeholders are on the same page.

Thus, having read the excerpt mentioned above from Intermedia’s CEO’s interview, one can also go through the detailed one published at GoodFirms.